Time to Visit

All bookings for Santa's Grotto are made online, and with a limited number of places available for this magical event, please ensure you book early to secure your spot for the upcoming events. 

Santa's Grotto opens on 

Sunday, 30th November 2025, and will be operational during the following times: 

Friday - 1pm to 4pm & 5pm to 8pm, Saturday - 1pm to 4pm & 5pm to 8pm, Sunday - 1pm to 4pm & 5pm to 8pm, and Monday - 1pm to 4pm & 5pm to 8pm. 

Time slots are available at the time of booking. 

When you book, please remember to add Santa's Grotto to your Santa's Village experience for an additional cost. 

After visiting Santa in his grotto, you can continue to enjoy the magic of Santa's Village experience. 

Your journey begins with a visit to Santa if you have booked the Santa's Grotto experience, bringing the magic of the season to life. 

This is where the magic begins. 

Then... the magic continues. 

Take a walk through the North Pole, where you can capture your own photos throughout the experience. 

Next, visit Santa's workshop, where you will have the chance to design your very own Christmas decoration using stickers to take away with you. 

Following that, you will arrive at Santa's Village, where you can see the wishing tree and make your wish. 

You can stroll around the village and meet some of Santa's friends, who will be delighted to meet you. And don’t forget your camera to capture the magic. 

You can also visit the candy store and the toy shop or relax in Monty's Bar & Cafe, making it one of the most magical Christmas experiences for families this holiday season.